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Partner Playbook

Welcome to Partner Playbook, where channel chiefs reveal how MSPs can optimize their partner experience to maximize revenue, the upcoming innovations that will give them a leg up on the competition, and key trends on the horizon. Check out these honest, cozy conversations with MSP Success/Big Red Media’s Tonya Gentry on what true partner success looks like. 

Partner Playbook: Bitwarden Wants MSPs to Protect What’s Important with Trusted Credential Management

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Cavelo Putting the ‘Meat and Potatoes’ into Its MSP Partnerships

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Partner Playbook: How MSPs Can Turn Email Security into Profit with EasyDMARC

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Partner Playbook: Flexera Shifts from MSP Friendly to MSP First

Flexera, a provider of technology spend and risk management, has been ramping up its commitment to MSPs, closing out 2024 with a significant investment...

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JumpCloud Helps Partners Adapt to Change

Discover how JumpCloud’s new partner program is tailored to MSPs at every growth stage. In this episode, Antoine Jebara shares insights on partner feedback,...

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Partner Playbook: Sophos Is Focused on Driving Partner Success

Helping MSPs dynamically respond to new challenges is a key focus for Sophos, according to Teresa Anania, chief customer officer. Appointed in July of...

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Partner Playbook: Syncro On The Business of Being an MSP

There’s something Syncro Channel Chief Andy Cormier, who was promoted to that position in November, wants MSPs to know: “We understand the business of...

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Partner Playbook: Mimecast Wants MSPs To Know They’re Open for Business

Human risk management vendor Mimecast began a new era in 2024. It was marked by a leadership change, several strategic acquisitions, a new MSP...

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Partner Playbook: Auvik On MSPs’ SaaS Management Opportunity

In this episode of Partner Playbook, Mark Rawls, president of Auvik, talks with Tonya Gentry, chief sales officer at Big Red Media and MSP...

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Partner Playbook With Tonya Gentry: How Phoenix Helps MSPs Guard Against The Silent Threat

Tonya Gentry CSO of Big Red Media/MSP Success speaks with Phoenix about how MSPs can protect the often-overlooked firmware layer. Learn about the powerful...

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Partner Playbook With Tonya Gentry: Wildix’s Mission To Empower More MSP Partners

MSPs that partner with UCaaS platform company Wildix determine their pricing and margin and own the customer, “but that’s not the end of the...

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Partner Playbook With Tonya Gentry: How Todyl Gives MSPs The Tools To Be ‘Security First’

Fresh off last month’s announcement of a revamped partner program, cybersecurity company Todyl is already piloting what could be a new 2025 benefit for...

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Partner Playbook With Tonya Gentry: How Celerium Rightsizes Network Security for MSPs

Celerium’s Vince Crisler on why Network Defender is the right-sized, automated solution for protecting MSPs’ SMB customers....

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