Kaseya’s just-announced fall 2025 innovations include more than 90 enhancements aimed at transforming customer outcomes and economics through automation, cybersecurity, and end-to-end experience.
“These new capabilities deliver on the direct feedback we have received from our partners,” said Jim Lippie, Kaseya chief product officer, in a press statement. “MSPs want to grow faster, expand margins, and protect customers from rising cyberthreats, without having to increase labor cost. We are accelerating our pace of innovation to deliver exceptional customer outcomes and lead the market as the only true end-to-end IT and security platform for small business.”
The fall innovations come on the heels of announcements made earlier in the month at DattoCon, including the SIRIS 6 appliance, the acquisition of email security solution INKY, and Datto Backup for Entra ID.
RELATED: Why INKY’s Founder Is Betting Big on Kaseya and AI
Highlights of the Kaseya Fall 2025 Release
The fall release features dozens of improvements in automation, cybersecurity, and customer experience
AI-driven automation
- Smart Ticket Triage in Autotask – Accelerate response times by automatically categorizing, prioritizing and routing tickets based on content; no manual sorting needed.
- Backup Reporting in Datto Endpoint Backup – Automatically generate QBR-friendly, executive backup reports across all assets.
- OneDeploy Secure Edge VPN for Datto BCDR – Automatically connect end users to Datto Cloud DR resources via Secure Edge SASE, eliminating manual VPN configuration.
Cybersecurity
- Smart Investigate in Datto EDR – Use AI to analyze EDR alerts or email threats to surface clear, actionable investigation guidance, eliminating manual analysis.
- Safe Password Sharing in IT Glue – Share passwords securely with anyone, even outside IT Glue, using MFA, expiration controls, and audit trails.
- Customer event-based indicators of compromise (IOCs) in SaaS Alerts – Build precise threat detections with event triggers, filters and rules to reduce noise and enable faster response.
Customer Experience
- Automation Center for Integrations in KaseyaOne – Easily discover platform automations by accessing a personalized catalog of integrations, streamlining operations by quickly enabling automated workflows.
- Umbrella contracts in Autotask – Create and manage all billing agreements for a client in a single contract, improving visibility and simplifying oversight.
- Pay Now in Autotask and ConnectBooster – Clients can now pay invoices instantly through the Autotask client portal, powered by ConnectBooster, accelerating cash flow while making the process more convenient.
Expect a Faster Pace for Innovation Going Forward
With its Fall 2025 release, Kaseya continues its steady cadence of quarterly updates designed to align with partner feedback and market demand.
In a video statement, Kaseya CEO Rania Succar said, “You’ve been sharing with us how much you’d like to see us publish transparent Product Roadmaps and know what we launched, and so we’re responding. You’re asking, we’re responding. We’re now going to be publishing seasonal releases, which help you see everything that’s come. In addition, you’ve been hearing us share that we are increasing our investment in innovation and research and development, and so you’re going to start seeing a faster pace of new feature releases from us, making seasonal releases like this important for you to keep track of.”
For a deeper dive into all the new capabilities, go here.
