Wowza what a week! ConnectWise acquired Axcient and SkyKick. We had the first billionaire in space with the launch of the Polaris Dawn. The universe lost Darth Vadar (or his voice, at least, with the passing of actor James Earl Jones). Apple rolled out a bunch of new products (will the iPhone 16 be on your holiday list?). Oh, and there was a little debate on TV that more than 67 million people watched …
But don’t worry if you were preoccupied with any of these events! MSP Success has you covered with the channel news you may have missed. Like Todyl’s new partner program, and new products from MSP project management company Moovila, Druva, Tenable, and more. Plus, the CISA Secure By Design Pledge is gaining steam, with three more software companies signing up. Keep reading for the full week’s wrap up!
Products
MSP Project Management Vendor Moovila Introduces Smart Schedule
Moovila, an AI-driven project automation platform for MSPs, launched Smart Schedule, which provides MSPs with a complete and accurate view of every project, task, and resource in their portfolio. This feature automatically synchronizes and optimizes schedules, ensuring engineers are assigned to the right tasks at the right times. At the same time, project managers retain oversight and control.
“We’re excited to introduce the first viable supervised autonomous scheduling solution to the market,” said Mike Psenka, president and CEO of Moovila, in a press statement. “Managing MSP project portfolios has become increasingly challenging. With so many variables and rapid changes, project managers struggle to keep up, often leading to client miscommunication and squeezed margins. Moovila’s Smart Schedule helps automate project schedules and updates, improve margins, and enhance client satisfaction in this relationship-driven industry.”
Smart Schedule is now available to all users of Moovila’s Perfect Project platform. It will be fully integrated into major PSA systems, according to the company.
Druva Announces Dru Investigate To Simplify Security Investigations
Data security provider Druva launched Dru Investigate, a gen AI-powered tool to guide data security investigations. It uses a natural language interface, eliminating the need to write complicated queries and guides users when they don’t know what to look for. Built on Amazon Bedrock, Dru Investigate ensures that data remains secure and private, working exclusively with organizational metadata
According to the company, Dru Investigate can detect if attackers are misusing admin credentials by spotting unusual behaviors, like creating shadow accounts or destroying backup data, and take action to address potential breaches. It can also pinpoint unusual data activities—such as sudden file encryption or mass deletions, which could indicate a ransomware attack—and directly search file activities to gauge the extent of any threat. Finally, it can search across all protected data to find indicators of compromise and artifacts for quicker remediation and recovery.
This announcement comes on the heels of last month’s introduction of Dru Assist, an AI-powered customer experience support system.
Druva hosts and manages all infrastructure for the AI models in its Data Security Cloud,. There is no additional infrastructure required. Dru Investigate is available now available at no extra cost.
Tenable Exposes AI Risks With AI Aware
Exposure management company Tenable rolled out AI Aware, advanced detection capabilities that are available in Tenable Vulnerability Management. Tenable AI Aware leverages agents, passive network monitoring, dynamic application security testing, and distributed scan engines to detect approved and unapproved AI software, libraries, and browser plugins, along with associated vulnerabilities.
Key AI Aware features available in Tenable Vulnerability Management, Tenable Security Center and Tenable One include dashboard views, shadow software development detection, filtered findings, and an inventory of all AI-related assets.
Wing Security Offers Free SaaS Security Management Tool
Wing Security, a SaaS security provider, is offering its SaaS Pulse tool free of charge. SaaS Pulse continuously monitors threats from issues like critical misconfigurations, offboarding errors, user access risks, and more. SaaS Pulse also provides a SaaS security risk assessment and a simple dashboard for prioritizing mitigations.
The security management tool continuously monitors over 40 critical, complex vulnerabilities that can emerge from SaaS usage. The “pulse check” is based on MITRE’s CWSS (Common Weakness Scoring System) framework.
Some of the SaaS Pulse key features include a dynamic security health score; a real-time newsfeed that provides contextual threat information, discovery of unauthorized SaaS applications, risky user and app-to-app permissions, and other potential risks; and prioritized risks and alerts.
Keeper Security Expands Passphrase Generator Capability to Mobile Devices
Keeper Security, a provider of password management and privileged access solutions, added a passphrase generator to the Keeper platform for mobile. This new feature is available now for Android devices and will be available for iOS in the coming weeks.
In addition to the passphrase generator, Keeper introduced an extended logout timer for Android users, with options ranging from one minute to a maximum of two weeks.
Proofpoint Adds New Platform Capabilities
Proofpoint, a cybersecurity and compliance company, announced expanded capabilities across its platform to provide broader, adaptive human-centric security controls. These new solutions and integrations shield organizations from incoming threats across messaging, collaboration, and social media apps; secure SaaS applications and identity posture across an array of applications; prevent data loss with smarter, more adaptive data security; and steer employees to safer behaviors through adaptive educational security guidance.
Announced at the company’s Protect conference, these new capabilities leverage two proprietary platform elements: Proofpoint Nexus, an AI, behavioral, and threat detection ensemble that identifies and mitigates risk; and Proofpoint Zen, a set of technologies that deliver protection as people work with email, collaboration apps, the web, and data.
New capabilities include:
- Collab Protection (expected to be available globally in the first half of 2025) provides real-time advanced threat protection to block malicious URLs delivered in any messaging, collaboration, or social media application and can be deployed across Google Chrome, Microsoft Edge, Apple Safari or any Chromium-based enterprise browser.
- Posture Management (expected to be available globally in Q1 2025) makes recommendations and performs configurations to improve it.
- Adaptive Information Protection (expected to be available in September 2024) empowers security teams to take a proactive approach to managing insider risks, shifting the responsibility of the security analyst from building manual policies to automating responses to a user’s risky behavior.
- GenAI protection and GenAI prompt redaction (expected to be available in Q1 2025) help organizations enable GenAI use while protecting both structured and unstructured organizational data from being overshared.
- ZenGuide (formerly Proofpoint Security Awareness Training) will receive new employee engagement features in Q1 2025.
Also announced this week, Proofpoint and CyberArk are expanding their strategic partnership to secure identities in hybrid and multicloud environments and will launch new integrations and solutions.
GoTo Introduces GoTo Connect CX
GoTo, a business communications, IT management, and support provider, launched GoTo Connect CX, a suite of AI-powered, multichannel customer experience (CX) tools. Connect CX combines the GoTo Connect suite of customer communications tools, phone system, and AI enhancements.
Feature of GoTo Connect CX include:
- Multichannel communications (WhatsApp, SMS, web chat, Facebook, and Instagram), and schedule personalized SMS outbound campaigns with AI Messaging Assistant.
- GoPilot, a new virtual assistant
- Shared inbox forall two-way customer communications.
- Integrations with Microsoft Dynamics, Salesforce, Zoho, HubSpot, ServiceNow, Zendesk, and more.
GoTo Connect CX is available now.
MSP Acquisitions
Toronto-based Osprey Technology Solutions, an MSP platform company, has acquired Lanworks, an MSP in Mississauga, Ontario. Tequity, a sell-side M&A advisory firm in Toronto, acted as the exclusive financial advisor to Lanworks. Eric Rydzkowski will remain as president of Lanworks and continue to lead the organization.
CISA Secure by Design Pledge
Three more software companies have signed the CISA Secure by Design Pledge: ConnectWise, an IT management platform for MSP; Compliance Scorecard, a governance-as-a-service solution created by MSPs for MSPs, and cybersecurity provider Barracuda. CISA’s Secure by Design pledge is a voluntary pledge that commits technology manufacturers to seven goals, each of which is designed to increase the safety and security of software solutions before they reach market.
- Increasing the use of multifactor authentication (MFA) across products
- Reducing default passwords across products
- Enabling a measurable reduction of one or more vulnerability classes
- Increasing the installation of security patches by customers
- Publishing a vulnerability disclosure policy (VDP)
- Transparently reporting on vulnerabilities
- Increasing the ability for customers to gather evidence of cybersecurity intrusions
People
Tim Coach is the new chief evangelist for the community and channel at Cynomi, a vCISO platform provider for MSPs/MSSPs. Previously, Coach was channel chief for Pia, an AI and automation platform for MSPs … Attack surface management vendor Liongard appointed Mayank Singhvi as its new CFO. Before joining Liongard, Singhvi served as CFO at EON Reality, and before that, he was VP of finance at cybersecurity leader Securonix … Cybersecurity vendor SentinelOne appointed Barbara Larson as CFO, effective immediately, replacing Dave Bernhardt who will remain as an advisor through the end of the calendar year.
Distribution
MSPs in North America can now access the Exclaimer email signature management platform via TD SYNNEX.
