A skills shortage. Rising salaries. Changing expectations in a post-pandemic workforce.
These are just some of the challenges the IT industry, and MSPs in particular, face as they search for talent. MSP Success found that hiring and retention is a top worry among MSPs, according to two recent reader surveys. (See The Business Pressure Cooker – How MSPs Are Keeping The Lid On and Secrets To Success During Economic Uncertainties: How MSPs Are Driving Growth In 2024.)
Last year in the U.S., the Bureau of Labor Statistics counted 66,500 open jobs for computer support specialists. In cybersecurity, the staffing shortages are particularly acute. Last year there were 750,000 open positions in the U.S., according to Cybersecurity Ventures.
If you’re looking in traditional avenues to find and recruit employees, you’re facing competition from bigger companies with deeper pockets and the ability to offer more perks. In this MSP Success Roundtable, we discuss some unique and creative strategies to attract and keep the best workers that you may not be taking advantage of.
Our guests are: Hannah Johnson, SVP/strategy and marketing development, CompTIA; Brandis Kelly, president, Midwest Region, DigeTekS; and Jeremy Colwell, managing director/founder, The Human IT Company.
To explore the resources mentioned in this discussion, as well as some additional organizations, see:
- ApprenticeshipUSA
- CompTIA
- CyberWyoming
- Fortinet Military Veterans Program
- Kaseya’s Remote IT and Security Management (RITSM) certification program
- Per Scholas
- Year Up
- Women in Cybersecurity (WiCyS)
For further reading on this topic, go to Win The Talent War With Out-Of-The-Box Strategies To Find And Keep Rockstars.
