Industry Icons Set To Judge Inaugural MSP Titans Awards

MSP Success has named a renowned panel of judges for the inaugural MSP Titans of the Industry Awards, which will be announced on December 4 at a black-tie gala in Beverly Hills, California. Sponsored by MSP Success, these brand-new international awards recognize excellence, innovation, and commitment by MSPs of all sizes—from solopreneurs to Super MSPs. 

A Who’s Who Of The Industry

The panel of judges who will be choosing the winners from 20-plus awards categories are industry titans in their own right:

  • Paul Cissel, CEO of Growth Caddie, M&A Expert in Residence with TMT, and senior advisor with Service Leadership. A seasoned C-level executive with 40 years of IT industry experience, he is the serial founder of three startups, each of which were successful exits to strategic industry companies with venture/private equity backing. Along the way, he had a unique vantage point while engaged in more than 30 M&A situations to interact with many owners during their own exit. 
  • Kevin Lancaster, CEO of Channel Program, the world’s largest channel-focused technology marketplace. With a mission to empower MSPs, Channel Program has pioneered how service providers identify emerging technologies, visualize tech stack gaps, and manage their vendor contracts. Having invested in, founded, and nurtured industry-leading technology firms, including ID Agent (acquired by Kaseya in 2019), Kevin’s expertise has reshaped the IT channel landscape. His track record speaks volumes, with channel programs under his guidance generating over $5 billion in revenue across commercial and public sectors.
  • Gary Pica, founder of TruMethods, an MSP training program and peer group that ensures predictable sales growth, outstanding customer service, 25-35% net profits, and increased net worth. In 2021, Pica’s business transformation organization joined forces with Kaseya as part of the IT Glue family. A former MSP, Pica used his TruMethods program to grow his own MSP business into a multimillion-dollar business before he sold it.
  • Robin Robins, founder and CEO of MSP Success and TMT. For over 20 years, Robin has been showing MSPs and IT services firms how to implement marketing plans that attract higher-quality clients, lock in recurring revenue streams, and secure high-profit contracts. Over 10,000 IT services firms around the world, from start-ups to multimillion-dollar MSPs, have used her methods.

What Makes The MSP Titans Of The Industry Awards Different?

Rather than simply recognize MSP business owners solely based on size, revenue, or longevity in business, the MSPs Titans of the Industry Awards spotlight the rockstars and unsung heroes who are making a difference for their customers and community, setting examples of how to overcome challenges and adversity and thrive, or are achieving other impressive milestones.

“We are an awesome industry,” said Robins. “These awards are for all the hard-working men and women out there who keep the industry going and don’t get the recognition they deserve.”

Therefore, the 20-plus awards categories include regional providers, vertical industry providers, and specialty categories such as veteran-led, women-led, minority-led, under 40, and more. The judges will choose the winners based entirely on the application and answers.

The panel of judges will be evaluating the nominees on these three key parameters:

  • Excellence: customer satisfaction/customer experience, service delivery, profitability percentage, YoY consistent growth, etc.
  • Innovation: influence (author of a book, podcast host/guest, local media appearances, speaking engagements), new additions to service portfolio or new markets, partnering and affiliations, etc.
  • Commitment: involvement in the community/giving back, employee satisfaction/employee experience, etc.

Deadline Is Approaching – Why You Should Apply Or Nominate A Peer Now

MSP Success encourages all MSPs to apply. There will be 10 finalists named in each of 20-plus categories. Applicants can choose up to three categories in which to compete. MSPs can nominate themselves or a peer they think is worthy of the award.

All finalists will get one free ticket to the red-carpet, black-tie Awards Gala on December 4, 2024, at the Beverly Hilton in Beverly Hills, California. The evening will feature special guests Jay Leno and Magic Johnson.

In addition, all finalists will receive an extensive PR package. This includes red carpet photos at the awards gala to use in marketing materials, online, and in social media. In addition, winners and finalists will receive coverage in the MSP Success February/March 2025 print edition and website.

Winners will receive a physical Titans Award, inclusion in a press release announcing the winners, a full press-pack to use for marketing, and much more!

Don’t miss out on what is destined to become the premier awards in the channel!

MSP Success is accepting applications until July 21, 2024. Finalists will be notified by August 7, 2024. Go here to apply now.



Colleen Frye

Colleen Frye is executive editor of MSP Success. A veteran of the B2B publishing industry, she has been covering the channel for the last 17 years.


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