NASA astronauts Sunita “Suni” Williams and Butch Wilmore returned to Earth on Wednesday this week after technical issues delayed their stay at the International Space Station for more than nine months. That might help you keep any flight delays in perspective if you’re heading off to CP Expo/MSP Summit or ESET World, both taking place in Las Vegas next week. 😆 If you’re not traveling to either conference, stay tuned for coverage on MSP Success.
In the meantime, we’ve got a rundown of this week’s channel news below. We have interviews with some key players you’ll want to read, plus some M&A updates on what MSPs got acquired, and some sobering research on the preparedness gap with AI-powered ransomware on the rise. Finally, if you missed the results of our latest reader survey on compliance services, find our here how MSPs are turning regulation into revenue. Happy reading!
Products
Auvik Rolls Out SaaS Automation and Endpoint Network Visibility Capabilities
Auvik this week announced new SaaS automation and license optimization capabilities within its SaaS Management solution. The vendor also rolled out new Endpoint Network Monitoring that allows MSPs teams to support their clients’ hybrid and remote employees anywhere they are working.
SaaS Management
The SaaS automation and license management builds on the SaaS discovery and monitoring capabilities Auvik acquired with Saaslio in 2022. The new features reflect two areas that MSPs were asking for, Glenn Gray, Auvik’s director of product marketing, tells MSP Success.
In conversations with MSP partners, “one of the two things that came up over and over were, “We have SaaS licenses that are provisioned for end users that never get used or they’re provisioned for end users that no longer work for a company, and we want to be able to optimize costs by making sure that there is good utilization of the SaaS application,’” Gray says.
The second concern was the time-consuming nature of onboarding and offboarding SaaS users. “Effectively what we’ve built is a way to automate the onboarding and offboarding and provisioning of SaaS applications,” Gray notes.
He adds, “The rough math that we’ve done on this so far indicates that it can save, for an average-size MSP, hundreds of hours per month of work deprovisioning and provisioning.”
Endpoint Network Monitoring
Designed to improve the end-user experience on Windows and Mac OS devices, Auvik’s Endpoint Network Monitoring solution complements RMMs, Gray says. With remote workers, who may be in a coffee shop, an airport, or on their back porch at home, Endpoint Network Monitoring provides “a view into what’s happening on infrastructure that is no longer owned by the MSP.” The solution also enables visibility into that user’s connectivity history for troubleshooting. Future iterations will include end-user health scores, he notes.
In addition, Auvik announced Expanded Server Monitoring capabilities to provide deeper visibility into Windows server environments. Gray says this is more targeted at corporate IT, though some MSPs may want to utilize the capabilities.
Pricing for Auvik Endpoint Network Monitoring is $1.00 per agent, Gray says. There is no additional charge for the SaaS automation and license management features.
CyVent Announces Premium Cybersecurity Services for MSPs
CyVent, a provider of AI-driven cybersecurity solutions, is offering premium cybersecurity services and partnership opportunities for MSPs. “MSPs are finding that they can grow their businesses and bolster their clients’ security postures by deploying the Haven all-in-one cybersecurity solution,” explained Yuda Saydun, president and CEO of CyVent, in a press statement. “It’s a true SaaS model, with a 90-day exit clause. We facilitate a risk-free partnership to support the growth of our MSPs’ customers.”
Distribution / Marketplaces
Ingram Micro’s Launches the Xvantage Integrations Hub
Ingram Micro announced the global launch of its AI-powered Xvantage Integrations Hub. The Xvantage Integrations Hub, deployed and available in nine countries, offers customers and vendors access to prebuilt applications and more secure modern workflows.
According to Ingram, integrations that could have taken months can now be completed in seconds or minutes. Hubspot, Salesforce, ZOHO, and more are among the ready-to-deploy global and regional integrations. The distributor expects dozens of additional integrations to go live in the Xvantage Integrations Hub throughout 2025.
Engineered in-house by Ingram Micro’s global platform group, the new Xvantage Integrations Hub uses AI models to integrate securely with existing SaaS platforms. These include CRM, ERP, RMM, and CPQ (configure, price, quote).
“Integrations are critical in a platform economy—operating at the crux of a connected ecosystem that thrives on collective innovation and continuous transformation,” said Sanjib Sahoo, president of the Global Platform Group at Ingram Micro, in a press statement. “At Ingram Micro, we are constantly driving technology innovations to help our partners. The focused, extensive groundwork we have laid in AI over the last few years has enabled this unique, industry-first solution, which is solving a real pain point for our customers and vendors and helping to drive their growth and success.”
People
Coro’s New GM Joe Sykora Aims to Make the Company 100% Channel and Easier to Do Business With
Coro, a modular cybersecurity platform designed for small and midsize businesses, appointed channel veteran Joe Sykora as its first GM of The Americas, a new executive position for the company. Sykora tells MSP Success he is tasked with accelerating Coro’s channel-first strategy.
“I started talking to Coro at the beginning of the year and made the decision to come over here and help them build the new rocket ship,” say Sykora. Previously, he was senior vice president of worldwide channels and partner sales at Proofpoint. Before that, he held channel leadership positions with Bitdefender and Fortinet.
The Coro “rocket ship” includes being named in 2024 to the Fortune Cyber 60 list of the fastest-growing companies in cybersecurity for the second year in a row. It also ranked No. 51 on the 2024 Deloitte Technology Fast 500 list of fastest-growing companies, the second year in a row earning a spot on the list. Fueling that rocket ship is $100 million in Series D funding, which Coro received in March 2024.
Making It Easy and Profitable to Partner with Coro
First order of business for Sykora is “refining [Coro’s] routes to market and making sure that we’re supporting the channel. How do our MSP channel partners like to consume the technology? So [we’ll be] simplifying the programs, simplifying offerings, making sure we’re priced competitively, and more importantly, making sure [MSPs] have protected margin to do business with us.”
He adds, “The top priority for me is making sure doing business with Coro is easy and profitable.”
To help with the simplification of fulfillment, invoicing, etc., Sykora says he will be moving Coro to a two-tier distribution model. Next week he plans to start meeting with distributors and cloud marketplaces.
Sykora says Coro will also be forming an MSP partner council and making enhancements to its partner program, which he says the company will be announcing next week. Those will include resources such as Coro University and market development funds (MDF).
He says to expect more integration with the big RMM players too. Currently Coro integrates with ConnectWise.
Looking ahead, Sykora says, “We’ll be strengthening partnerships and making sure that we protect all of our partners and make sure it’s a very predictable revenue stream for them.”
In Other People News …
Cynet CEO Jason Magee, former CEO of ConnectWise, is filling out his channel team with the addition of Meghan AuBuchon as CMO. Her appointment builds on the recent additions of experienced leaders Karen Ward and Jeannine Edwards to advance Cynet’s commitment to channel partnership as a strategic priority for growth moving forward … Kaseya promoted Vice President of Channel Will Bishop to SVP, MSP Enablement, North America. Prior to joining Kaseya, Bishop was channel success manager for ID Agent, which Kaseya acquired … Forcepoint announced three additions to its leadership team: Guy Shamilov, CISO; Bakshi Kohli, CTO and head of global engineering; and Naveen Palavalli, who joined the company last year, will expand his role to chief product officer and CMO … Rev.io, a PSA, billing and payment processing platform, named industry veteran Rob Rae to board of directors. Rae is currently corporate vice president of community and ecosystems at Pax8.
Funding
Nerdio Secures $500 Million in Series C Investment
Nerdio, a platform to simplify Microsoft cloud management, is receiving a $500 million minority investment from General Atlantic, a leading global growth investor, with participation from Lead Edge Capital and StepStone. Upon closing, the investment will quadruple Nerdio’s valuation in just two years to $1 billion+.
The company says the new funding will help drive innovation and growth across several strategic areas:
- Accelerating product innovation for the end-user computing market and MSPs, including enhanced Windows 365, Azure Virtual Desktop, and Microsoft 365 management solutions to simplify IT operations and boost efficiency
- Expanding Nerdio’s global presence to serve growing international demand
- Augmenting its engineering and customer success teams to support rapid customer growth
Partnerships & Integrations
N-able has added integration between Rewst, an automation platform, and its Cove Data Protection, as part of N-able’s strategic Technology Alliance Program (TAP).
Stellar Cyber announced a strategic partnership with WithSecure (formerly F-Secure Business) to deliver enhanced, unified threat detection and response capabilities. This collaboration combines Stellar Cyber’s AI- and automation-driven open SecOps platform and WithSecure’s advanced endpoint protection and threat intelligence expertise.
M&A – MSPs
New Charter Technologies, a portfolio company of Palo Alto, California-based private equity firm Oval Partners, acquired Bloomington, Minnesota-based Element Technologies. Element Technologies brings deep cybersecurity, automation and AI, and document management expertise—particularly in the legal sector—to New Charter’s expanding network of MSPs.
Blue Mantis, a provider of digital strategy and services specializing in managed services, cybersecurity, and cloud solutions, acquired three Vermont-based MSPs: TELigence Partners, Brevin Systems and Calkins Networks. The acquisition will bring nearly 200 new customers to Blue Mantis.
Cybersecurity / Compliance
Bitwarden, a password, passkey, and secrets management provider, has achieved ISO 27001:2022 certification, an internationally recognized standard for information security management. To achieve certification, organizations undergo an independent audit to demonstrate adherence to best practices in data protection, risk management, and operational security controls.
By the Numbers
Ransomware Powered by AI Grows Increasingly Dangerous – And There’s a Preparedness Gap
Ivanti, an IT service management provider, recently released the 2025 State of Cybersecurity Report: Paradigm Shift, which surveyed over 2,400 cybersecurity professionals and executives.
The research shows that ransomware is the top predicted threat for 2025. This is especially concerning given that more than 1 in 3 (38%) security professionals say ransomware will become even more dangerous when powered by AI. In comparison to the threat level, only 29% of security professionals say they are very prepared for ransomware attacks—leaving a significant gap in preparedness (29%).
Ivanti’s research identifies several key findings:
- Assessing Risk Tolerance: Even though 83% of security teams claim to have a documented framework for identifying risk tolerance, just over half (51%) of these individuals state that their current framework is not closely followed, rendering it nearly as ineffective as not having a framework at all.
- Tackling Tech Debt Concerns: Among security and leadership professionals, 1 in 3 say tech debt is a serious concern, which compromises security posture and hampers growth and innovation. For instance, 37% say they can’t uphold basic security practices, and 43% say their systems are more susceptible to security breaches due to accumulated tech debt.
- Data Silo Damages: Most organizations continue to operate in silos, leading to significant data blind spots—areas with insufficient data to make informed security decisions—which challenges managing security risks. For instance, 62% of respondents claim silos slow security response times and 53% note weakened security postures.
Staff writer Sarah Jordan contributed to this roundup.
