
You Bought the Company. Now You Have to EARN the Customer Relationship!
First impressions matter when you buy another MSP, especially for the acquired customers. They will naturally be skittish, wondering what will change. And they’ll

First impressions matter when you buy another MSP, especially for the acquired customers. They will naturally be skittish, wondering what will change. And they’ll

Microsoft is teaming up with Inforcer and Nerdio to simplify multitenant management for MSPs through #IntuneforMSPs. The initiative automates onboarding, security, and configuration across tenants, boosting efficiency, enabling secure AI adoption, and unlocking deeper SMB opportunities for Microsoft partners.

MSPs are weighing the value of AI certifications as demand for AI services grows. Do credentials build trust, close skills gaps, and drive ROI—or does real-world experience matter more? Experts and MSP leaders share insights on whether AI certifications give providers a true competitive advantage.

When a cyberattack happens, wanting to know the details is more than morbid curiosity (cue the “thank goodness it’s not me” sigh of relief).

Ingram Micro restored business operations the evening of July 9 following a nearly weeklong interruption caused by ransomware. The incident is a sobering reminder

This is a developing story, please check back for updates. In addition, Ingram Micro has set up a dedicated page for the latest information:

Here’s something else to worry about: deepfake video calls. When you or your customers join a videoconference, the other participants could be deepfakes. That’s

Two newly reported cyber breaches affecting MSPs come as a reminder of the risks providers face in managing client environments. One breach involved the

As AI fuels imaginations across the globe, attendees at the annual RSA Conference (RSAC) in San Francisco this week are dealing with the real-world

MSPs and IT consultants are bullish on business growth, and AI has a lot to do with it. In a newly released report, decision-makers

