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How To Deal With Clients Who Want To Cancel Their Service, Stop Paying And Weasel Out Of Contracts (Part 2 of 2)
In part 1, we revealed businessman, author, and former FBI hostage negotiator Chris Voss’ three-step process for dealing with clients who want to cancel their service, stop paying and weasel out of contracts. (If you missed it click here to read now.) If you’re not sure exactly how to apply this to your client conversations,…
Trust your gut… or should you?
The Haze
Your 80% close rate isn’t a process
Those who can’t do, teach gym
Back to school, back to business: how to ace Q4
Inside a high-growth MSP’s quarterly business review process
The exit decision most business owners get wrong
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